Jeremiah’s Ice J-List Rewards 4+

Yes, it says that I have points but then when I go to the store I don't have the app open and they are go by my phone number. My phone number was not associated so I did not get any any other points until now when I inquired about it because it was, I'm busy that should be a little bit easier for recurring customers please support

This app is so terrible, the owners of Jeremiah’s do not care as they make enough money but aren’t a big enough business to think having a functional website and app matters. There are too many instances of missing points, Misapplied points, lack of application updates for over two years in the App Store, incorrect pricing, selecting sizes when placing online orders. During a promotion where purchase was made, and at the end of the week you could redeem that for a free small item, Jeremiah’s still managed to swipe earned points from our accounts and refused to return them. I reached out to Support multiple times for six months with no response and finally found an email address on LinkedIn for one of their senior staff members. She responded that they would deposit five points as a courtesy after stealing 50 points from my earnings. their ice cream and gelato are good and the staff inside the stores are friendly, but their customer service, owners Technical Support and administration. Staff are the most awful I’ve seen for any corporation in the United States in 2024.

Jeremaih’s cotton candy Italian ice is the best thing I have ever had. It is absolutely delightful. My whole life changed after trying this flavor. If cotton candy has 1 million fans I am one. If cotton candy has 100 hundred fans I am one. If cotton candy has 10 fans I am one. If cotton candy has 1 fan I am that one fan. If cotton candy has no fans I no longer exist. Cotton candy is the most beautiful thing I have ever tasted. Whoever made it should own the whole world. If cotton candy no longer exists I will also not be able to exist. Thank you.