NightOwlX HD 4+

I had the older version of night owl x hd 1.4.2. I recently updated to the latest version. I have two camera systems of multi cams. When I change from one system to the other the view always comes up as a single portrait view and I have to change to multi camera view to see all cameras. If I select one of the cameras it always comes up as a portrait view and will rotate to landscape view when I rotate the IPAD but I have to rotate back to portrait view to exit the single camera view to get back to multi-camera view. The older version 1.4.2 did not require me to do this. This newer version is very inconvenient. Are you going to fix this problem? Also can you provide me with the older version?

I am very unhappy with this version.

Our Application Development team has solved these Issues. Please, log out of the app and relaunch it this should work. If you have other problems, please contact us at +18663901303.

Over a year ago a promise was made, in a reply to another person’s review, to get the development team involved with fixing the issues with the video frame losses occurring in this app that does not occur in the non-HD version - and is in no way related to insufficient bandwidth for HD streams. As of today there has still been no app update for over a year to even attempt fixing that issue. On top of that there has been no attempt to fix the consistent app crashes reported. What has this company’s iOS development team been doing for the last year?

Along with this app, the browser interface on the device has still not been updated to support anything other than the old Internet Explorer. If that wasn’t enough, the Night Owl CMS Windows app still has not been updated (again..more than a year that I know of) to fix the very high CPU usage problem (bogs down even my 8th Gen Intel i7 machine with dual GPUs) that makes that viewing option unusable, too. All of this has made very limited usability out of a system that promised so much - but has yet to deliver even a quarter of that promise...

Hello, we apologize for the experience with our Night Owl CMS Software
could you please try these option below;
1. On your Windows PC right- click on the Night Owl CMS icon
2. Left-click on properties > and select the tab "Compatibility mode"
3. Select the Checkbox "Run as Administrator"
4. Click ok > Apply

This will ensure your computer sun with the best settings.
I hope this helps.

I bought the Night Owl security system to replace a Q-See system which died after 3 years (At my store). This was a BIG MISTAKE. This system’s software is very primitive in comparison to Q-see and Swann (which I have at home). For me the main reason to have a security system with cameras is to get notified on detection of movement and to be able to easily playback and select the time this movement occurred. Detection works primitively but with very few selective settings, but playback is useless! Playback does not allow you to scan, fast forward, or select any segment of video. You need to watch the entire recording of video to find what you are looking for. If you try to download videos to later use some other video software, you cant find where the video is downloaded, and if you do the file seems to be incompatible with the most popular video editors. SORRY, but this is a very poor security system. They need software developers that know what they are doing.

Dear, customer

Thank you for your feedback, we are currently experiencing difficulties with the push notifications on the Night Owl App. we are very sorry for the inconvenience. our app developers are working towards a fix.
Thank you for your patience