TennCare 4+
State of Tennessee
-
- Free
Screenshots
Description
The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.
Manage and view your cases anytime you want – right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job).
Our app works best with smartphones.
FEATURES
View your cases:
• Setup a new TennCare Connect account if you don’t already have one
• Check the status of your coverage
• Review your health plan information
• Find out if it’s time to renew your coverage
Log in securely:
• Log in to your TennCare account using Face ID to quickly access your account information
Manage account settings:
• Change your password
• Change your email
• Change your security questions
• Sign up to go paperless and view letters we send you
• Enable or disable Face ID authentication
Send us documents:
• Upload photos of the files or forms we need from you
Report changes about your household:
• Add or update your phone number(s)
• Update your mailing and home address
• Update relationships in your household
• Add or update your other health insurance
• Add or update pregnancy records
• Add or update your case’s assisting person
• Add or update your household’s employment income, self-employment income, or other income (not from a job)
View your appeal information:
• Check the status of your appeal and upload documents
• Add a reminder of your scheduled appeal hearing to your smartphone calendar
TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.
What’s New
Version 2.7.1
In this update we've fixed several issues and provided usability improvements.
Ratings and Reviews
Terrible
I downloaded the app and signed up. Went to login in immediately after & it said my password was wrong. Where it asks to enter your birthday, there are no numbers to select from. Tried uploading documents and received a message about “system error, try again later”. Tried 5 times then the app crashed. If I could I would have given it zero stars
Developer Response ,
We’re sorry you are having trouble uploading documents. If you continue to encounter this problem, you can upload them on our website at tenncareconnect.tn.gov or you can mail or fax them to us.
I absolutely hate this app
It’s the most complicated app I have ever seen. There is to many of the same letters dated on the same day coming in my physical & my app mail box. Saying the same thing but asking you to do what seems to be it over and over again. I submitted documents after documents,but I still get letters and request stating I haven’t. I call they tell me everything is good. Just wait on my certified letter about my appeal’s dates and time.. It’s sooooooo confusing! It literally gives me a headache to deal with it. Be completely honest I can’t tell from the app or calling what the heck I am doing. So no sign of any progress … I feel Like I am running in circles and chasing my tail….
Developer Response ,
Thank you for the feedback. We hope you were able to get the information you needed. If you still need help, please call us at 855-259-0701.
App usage
This is a terrible app. They ask you to take a pic of a document they want yet it never lets you upload it! I go to the website and try to do it there and it takes me 45+minutes and I’m still not done because the website makes it almost impossible to upload one photo! And yes I use my iPhone versus a computer because I don’t own one, so if it’s a matter of ‘using a computer is easier and more convenient’ no. I don’t have access to a computer, that’s why I own an iPhone, so I dont need to purchase a computer. Update this and make this user friendly geez!
Developer Response ,
We are sorry you experienced issues while uploading documents. If you still need help, please call us at 855-259-0701. If you encounter this problem in the future, you can also mail or fax your documents to TennCare.
App Privacy
The developer, State of Tennessee, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- State of Tennessee
- Size
- 49 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Tennessee Division of TennCare
- Price
- Free